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Step 1 Choose a Package
Step 2 Domain Options
Step 3 Configure
Step 4 Confirm Order
Step 5 Checkout
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Live Chat Basic Service - Integrate with your website -
Live Basic Chat Services Include
- 5 Agents
- Unlimited Departments
- Unlimited Live Tracking
- Unlimited Live Chats
- Private Labeling
- No Chat Server
Chat Features
- Multiple Simultaneous Agents
- Multiple Departments
- Intelligent Chat Distribution
- Agent to Agent transfer
- Operator to Operator chat
- Intuitive Windows-based agent interface
- Ability to accept / reject incoming chat requests
- Unlimited Simultaneous chats
- Secure SSL based Chat
- Canned Response Manager
- Push Images, Links, Pages, Proactive Messages
- Ability to chat in multiple languages
- Emotions
- Leave a message when offline
Chat Initiation
- Visitor initiated Chat from Website / Email
- Invite Visitor to Chat
- Force Chat
Activity Monitor
- Real-Time Site Activity Monitor
- Monitor 1000's of visitors simultaneously
- Visitor History
- Visitor Browser Type, Country, Browsing history
- Visitor Time spent per page
Branding & Customization Features
- Visitor's chat window fully customizable
- Chat Button/Icons fully customizable
- Fonts, Colours and Font Style
Reporting and Analysis
- Chat Satisfaction Survey
- Retrieve/Search Chat Transcripts
- Detailed Reporting and Statistics
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Live Chat Enterprise Service - Integrate with your Website -
Live Chat Enterprise Services Include
- 10 Agents
- Unlimited Departments
- Unlimited Live Tracking
- Unlimited Live Chats
- Private Labeling
- Chat Server
Feature
Chat Features
- Multiple Simultaneous Agents
- Multiple Departments
- Intelligent Chat Distribution
- Agent to Agent transfer
- Operator to Operator chat
- Intuitive Windows-based agent interface
- Ability to accept / reject incoming chat requests
- Unlimited Simultaneous chats
- Secure SSL based Chat
- Canned Response Manager
- Push Images, Links, Pages, Proactive Messages
- Ability to chat in multiple languages
- Emotions
- Leave a message when offline
Chat Initiation
- Visitor initiated Chat from Website / Email
- Invite Visitor to Chat
- Force Chat
Activity Monitor
- Real-Time Site Activity Monitor
- Monitor 1000's of visitors simultaneously
- Visitor History
- Visitor Browser Type, Country, Browsing history
- Visitor Time spent per page
Branding & Customization Features
- Visitor's chat window fully customizable
- Chat Button/Icons fully customizable
- Fonts, Colours and Font Style
Reporting and Analysis
- Chat Satisfaction Survey
- Retrieve/Search Chat Transcripts
- Detailed Reporting and Statistics
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